Introduction
to Project Management
Date: September 30, 2008
Time:
5:00 p.m. - 8:00 p.m.
Cost: $85
Most
of the people asked to drive projects are not professional project
managers. This class is designed to provide the
knowledge and skills you will need to manage projects successfully
and to achieve your project goals.
Finance for Non-Financial Managers
(Basic
Fundamentals)
Date: October 07, 2008
Time: 5:00 p.m. - 8:00 p.m.
Cost: $85
If you don’t have training in finance, you may be at a
disadvantage at the management table. This introductory
course will help you understanding the cycle of finance, and
recognize your role in helping your company reach their financial
goals.
|
Is the Customer really “Always Right” -
Two Day Customer Service Training
Option One - Dates: October 21, 22, 2008
Time: 5:00 p.m. - 9:00
p.m.
Option Two - Dates: October 27, 28, 2008
Time: 8:30 a.m.
- 12:30 p.m
Join us for this two day eight our training in customer service.
On day one we will focus on phone etiquette, and face to face
customer service. On day two we will get in depth about what
it takes to truly provide exceptional customer service. We will
cover many general areas.
Supervisory Certificate Training
This certification is designed for the person who wants to move
into a supervisory role or who is currently in a supervisory
role. The certification consists of 28 hours of class
plus small “home work” assignments that must be
completed between classes.
Course 1: Effective Communication
(8 hours)
Oct. 14, 16, 2008
Time:
5 p.m. to 9 p.m.
Cost: $250
Communication is key to success in all supervisory roles. Through
self-assessments, learn your communication style and how to “read” the
communication style of those you supervise and your boss. Determine
your listening score, and how to become a better listener.
Course 2: Being the Supervisor
(8 hours)
Nov. 6th, 11, 2008
Time: 5 p.m. to 9 p.m.
Cost: $130
Everyone has their own thoughts about what a supervisor is and
does. Identify the responsibilities and expectations of a supervisor
in your job setting.
Course 3: Managing Employees
(12 hours)
November 13, 18, 20, 25, 2008
Time: 5 p.m. to 9 p.m.
Cost:
$188
As a supervisor, you are constantly required to ensure that others
know their jobs and can perform them effectively. It is
important to understand how to effectively train your employees.
Questions?
Call 270-534-3335. |
