Leadership

Building High Performance Teams – Teams provide positive and practical methods for team building and managing an organization. This course teaches participants to build trust, confidence, and develop group work skills. Focusing on the how-to keys of team building, course topics include how to: delegate authority and responsibility, motivate, maximize team productivity, overcome organizational barriers, reinforce high performance, facilitate decision-making and management interpersonal conflicts among team members.

EEOC Update – This presentation will cover laws and court decisions dealing with sexual harassment, the Americans with Disabilities Act and other employment laws. Participants will be informed about the potential impact of non-compliance on their organization. In addition, they will know what to do to avoid problems.

Goal Setting – Participants will learn to brainstorm with a system that reduces time, increases participation, and insures that everyone contributes. They will generate a list of goals which can be valued and prioritized as well as develop a plan to implement goals, including monitoring and measurement.

Goal Setting and Decision-Making – This course is based upon the prioritizing of company driven policy and procedure. Participants establish needs in accordance with their workstation and apply supportive theory and techniques to make decisions, thus enhance their organizational skills.

Handling Conflict and Change – Recognizing categories of conflict in change situations and distinguishing beneficial processes are the core of this class as the participant learns to deal with conflict and change. By determining processes to assist personal recognition of self-deception related to internal and external environments. Participants experience consideration of useful and effective processes to move an organization toward change with minimal conflict.

Management Skills – Based upon proven personality descriptors, each participant defines their own management style and discovers how it can relate to the personality, culture, and ethnic backgrounds of the employees that they supervise. Specific situation role modeling is utilized to insure retention of information.

Motivation – This course acquaints participants with the proven Maslow’s Hierarchy of Human Needs. This session defines the need for motivation in the workplace and assists managers in recognizing basic motivational needs of individuals. Techniques are presented to help increase harmonious production levels.

Performance Evaluations – "Be a coach, not a judge." Companies will learn to recognize the characteristics of good feedback and how to give it. Participants will develop SMART goals and will identify common pitfalls and ways to avoid them. This will enable you to evaluate your company’s current evaluation system and ways you may use it better.

Project Management – Your employees and managers will learn the skills critical for the workforce. This course uses the proven techniques of PERT charting, monitoring, and enhanced communication systems. Project Management teaches story boarding, the knowledge of leadership styles, and human relations to benefit all participants.

Stress Management – The four major areas of stress are introduced to participants and each is lead to identify his/her personal vulnerability as well as design a personal relief plan.

Supervisory Skills – This course builds a base for the supervisor to meet his/her responsibilities of meeting the goals and mission of the company. The role of the supervisor pertaining to tasks and personal management is presented using current techniques and philosophies

Total Quality Management – The following sessions and more advanced TQM sessions are available for your company’s needs.

Total Quality Management for Beginners – This is the first step toward total quality production or services. An excellent introduction for your key people, this seminar provides a solid foundation for you and your team to learn the basics to TQM, which include definitions, philosophies, strengths, goals, and components.

Problem Solving Tools and Techniques – This training covers a system that works with new and established teams, helping them become energized and focused on a clear vision of goals and objectives. Training will give the secret for increased employee involvement through creativity and ingenuity.

Train-the-Trainer – This course assists the participants in their ability to train in all required areas. This session concentrates on training presentation, the development of objectives, content, and adult learning styles. Participants develop their understanding of audio, visual, and kinesthetic methods.

For additional information please call (270) 534-3335.